Professional Work

Experience

May 2024 — Present

Technical Support Specialist

Xplore Inc.

Diagnose and resolve complex issues across fiber, satellite, and wireless network systems in a high-volume environmentDocument technical issues and system behavior to improve backend visibility and support engineering workflowsAnalyze network data and recurring cases to identify system-level issues and improve reliabilitySupport users across web applications, internal systems, and APIs

Sep 2022 — Mar 2024

Teaching Assistant (Graduate)

University of New Brunswick

Evaluated assignments and examinations, ensuring accurate grading aligned with course standardsLed tutorials and supported instruction in numerical linear algebra and algorithmic conceptsCollaborated with instructors to refine course materials and improve clarity of technical contentAssisted students in debugging code and understanding computational methods

Sep 2021 — Aug 2022

Research Assistant

K. N. Toosi University of Technology

Designed and implemented algorithms for shape reconstruction from dot patternsConducted data analysis and experimental validation to ensure accuracy and reproducibilityDeveloped and refined computational methods for algorithmic optimizationCo-authored a research paper published in The Journal of Supercomputing (Springer, 2024)

April 2022 — November 2022

Full-Stack Developer

Finecode

Developed full-stack web applications using ASP.NET, C#, and SQL ServerBuilt responsive UI components using HTML5, CSS3, JavaScript, and BootstrapImplemented RESTful APIs (REST APIs) for frontend-backend communicationDesigned and integrated relational databases to support dynamic application featuresWrote clean, maintainable C# code and performed unit testing

January 2019 — September 2020

Junior Backend .NET Developer

SABAFAM

Developed backend systems using ASP.NET WebForms and MVC and maintained legacy applicationsOptimized SQL Server queries, stored procedures, and triggers to improve data handlingEnhanced UI components using JavaScript, CSS, and BootstrapDebugged backend logic and improved system stability and performanceParticipated in code reviews and requirement analysis to ensure code quality